HLTOUT010 Communicate in Complex Situations to Support Health Care
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HLTOUT010 Communicate in Complex Situations to Support Health Care
Embark on an exciting journey into the pre-hospital care industry with our engaging course designed for both school leavers and mature-aged students. Dive into the art of effective communication, mastering interactions with patients, colleagues, and health providers in various high-stakes situations. This course is your gateway to a rewarding career, offering a solid foundation and pathways to further education in the dynamic world of pre-hospital care.
$210
per person
Communicate in Complex Situations to Support Health Care
Duration:
Online
(Approx. 480 Minutes Self Paced Online)
IMPORTANT INFORMATION PRIOR TO ENROLMENT
Unit Being Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
- HLTOUT010 Communicate in complex situations to support health care.
To view full unit details please visit www.training.gov.au
Course Delivery
The course is delivered 100% online
Entry Requirements
Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment.
The following additional requirements will apply: • Students are required to upload four (4) videos of themselves demonstrating their communication skills by briefly explaining how they would respond to complex communications scenarios provided • Proficient verbal and written English language skills to demonstrate communication skills in complex situations and to complete a written incident report form.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.
Course Duration
(face to face)
Self-Paced – It is expected students may complete the course within 7-8 hours (depending on experience levels) This can be completed over a number of sessions. Your course progress will be saved.
Students are expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.
Certificate Renewal Requirements
No industry recommended renewal is identified on the certificate, employers are recommended to consult with stakeholders to identify appropriate training periods.
Work Placement Arrangements
Learners Rights, Responsibilities and Support, including Complaints
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909.
Please refer to the student handbook located on the RTO website for all details relating to rights and responsibilities including complaints and appeals.
Course Fees and Payments
• Please refer to our booking calendar for individual course fees.
• Refund and fee protection policy – Please refer to the student handbook.
Payment Terms
Payment for individual participants is required to be completed upfront via:
– Credit Card Online
After payment has been received by LA First Aid the following will occur:
– participant will receive an email confirmation containing the details of the course they are booked into (including time, location, course type); AND
– receipt of payment.
Once training has successfully been completed, each participant will receive an email to log in and download a PDF version of their certificate.
WHAT HAPPENS AT OUR COURSES?
Learning Activities
All learning activities are contained in the online course and may be presented in a variety formats. This may include, but is also not limited to: video presentations, slide presentations, online learner manuals, fact sheets and/or other downloadable documents.
Assessment Activities
Performance tasks & scenarios
• Students are required to upload four (4) videos of themselves briefly explaining how they would respond to the scenarios provided.
- Simulated Scenario 1 – Aggressive Patient
- Simulated Scenario 2 – Patient with Disabilities
- Simulated Scenario 3 – Mental Health Concern
- Simulated Scenario 4 – Upset Family Member
Documentation
- Complete one (1) incident report form
Theory assessment:
Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
Communicate in Complex Situations to Support Health Care FAQ's
The HLTOUT010 Communicate in Complex Situations to Support Health Care Course delivered by LA First Aid Gold Coast can be completed through online delivery methods.
- Approx. 480 Minutes Self Paced
The Communicate in Complex Situations to Support Health Care Course? delivered by LA First Aid costs $210 per person.
There is no recommended renewal for this course.
Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment.
The Communicate in Complex Situations to Support Health Care Course delivered by LA First Aid Gold Coast can be booked online or by calling us today.
Provider of Training and Assessment
This course is delivered and assessed on behalf of
Allens Training Pty Ltd RTO 90909 by LA First Aid.