Work with Diverse People Course

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CHCDIV001 Work with Diverse People

This course equips workers, particularly in healthcare and community services, with essential skills and knowledge to respectfully interact with people from diverse economic, social, cultural and religious groups. It focuses on developing cultural competence, crucial for effective communication and safe, non-judgmental care in various settings. It also provides students with an opportunity to reflect on their own social and cultural perspectives and biases.

Completing this unit helps workers recognise, understand, and respond appropriately to cultural differences in attitudes, beliefs, and behaviours, promoting inclusive and culturally competent practices in their professional interactions.

KEY COMPONENTS:

  1. Reflect on Your Own Perspectives:

    • Understand Your Own Background: Recognise your cultural and social backgrounds and think about how they shape your views.

    • Respect Diversity: Appreciate and respect the different backgrounds of others.

    • See How Your Views Affect Work: Understand how your perspectives influence your behaviour at work.

    2. Work with Diverse People:

    • Recognise Workplace Diversity: Acknowledge and value the variety of backgrounds in your workplace.

    • Interact Respectfully: Communicate and behave respectfully with people from all backgrounds.

    • Overcome Barriers to Inclusion: Identify and address obstacles that prevent inclusive interactions.

    • Help Others Understand Diversity: Support your colleagues in developing their ability to work with diverse people.

    3. Communicate with People from Diverse Backgrounds:

    • Use Effective Communication: Employ both verbal and non-verbal communication methods appropriately.

    • Handle Cultural Misunderstandings: Recognise and address misunderstandings caused by cultural differences.

    • Address Communication Barriers: Handle any communication issues sensitively and effectively.

    4. Promote Understanding and Inclusion:

    • Highlight Benefits of Diversity: Promote the advantages of having a diverse workforce.

    • Encourage Inclusive Practices: Advocate for and support using inclusive work practices.

    • Improve Understanding and Communication: Identify and act on ways to enhance mutual understanding and communication.

$210

per person

Work with Diverse People

duration:
Online
(Approx 360 Minutes Self-Paced)
Signup Online

IMPORTANT INFORMATION PRIOR TO ENROLMENT

Unit Being Delivered

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.

  • CHCDIV001 Work with Diverse People

To view full unit details please visit www.training.gov.au

Course Delivery

The course is delivered 100% online

Entry Requirements

  • Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment. The following additional requirements will apply:

  • Students are required to upload three (3) videos of themselves participating in simulated scenarios to complete the practical assessment component.

  • Participants must have significant communication skills, be able to read and understand forms and the ability to record details accurately of an incident.

Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.

Course Duration
(face to face)

  • Self-Paced – It is expected students may complete the course within 5-6 hours (depending on experience levels) This can be completed over a number of sessions. Your course progress will be saved.

  • Students are expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.

Certificate Renewal Requirements

No industry recommended renewal is identified on the certificate, employers are recommended to consult with stakeholders to identify appropriate training periods.

Work Placement Arrangements

No work placement will be required as part of this course.

Learners Rights, Responsibilities and Support, including Complaints

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909.

Please refer to the student handbook located on the RTO website for all details relating to rights and responsibilities including complaints and appeals.

Course Fees and Payments

• Please refer to our booking calendar for individual course fees.

• Refund and fee protection policy – Please refer to the student handbook.

Payment Terms

Payment for individual participants is required to be completed upfront via:

– Credit Card Online

After payment has been received by LA First Aid the following will occur:

– participant will receive an email confirmation containing the details of the course they are booked into (including time, location, course type); AND

– receipt of payment.

Once training has successfully been completed, each participant will receive an email to log in and download a PDF version of their certificate.

WHAT HAPPENS AT OUR COURSES?

Learning Activities

All learning activities are contained in the online course and may be presented in a variety formats. This may include, but is also not limited to: video presentations, slide presentations, online learner manuals, fact sheets and/or other downloadable documents.

Assessment Activities

Performance tasks & scenarios

• Students are required to upload three (3) videos of themselves participating in simulated scenarios to complete the practical assessment component

• Documentation: Complete an Incident Report form

Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.